A single server Markovian queuing system with limited buffer and reverse balking

The phenomena are balking can be said to have been observed when a customer who has arrived into queuing system decides not join it. Reverse is particular type of wherein the probability that will balk goes down as size up and vice versa. Such behavior in investment firms (insurance company, Mutual Fund Company, banks etc.). As number customers firm up, it creates trust among potential investors. Fewer would like up. In this paper, we develop an M/M/1/k with reverse balking. steady-state probabilities model obtained closed forms expression performance measures derived.